DELIVERY IS FREE* FOR ALL OUR PRODUCTS
*There are two exceptions:
1.) Mahogany chairs with a price less than £500 will attract a delivery fee of £29.00. However if multiple chairs are ordered (which is normally the case) the delivery becomes FREE. That is once total reaches £500.00
2.) Scotland postcodes attract a delivery fee as listed below. Sorry to all our Scottish customers, we simply are unable to cover all the extra long distance charges. However we are really happy to look at discounts for large orders to help with delivery charges. Please also note some postcodes are on Islands which will mean ferry journeys and possible overnight stays – this will add extra charges to those quoted below.
*SCOTLAND (extra delivery fee):
Postcodes: EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD >> £69.00
Postcodes: AB, DD, IV 1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41, 49-5 >> £79
* Discounts will apply for multiple items – please ask for details.
White Glove Assembly Service
We offer a white glove service for some products. This includes unwrapping, assembly and removal of packaging – price varies depending on the item so PLEASE ASK FOR A QUOTE.
Delivery Area Covered
We cover mainland UK, England, *Scotland and Wales. We do not deliver to:- Isle of Man, Northern Ireland, Ireland, Channel Islands etc. However you are welcome to arrange your own collection from our warehouse or we will happily deliver to an address for onward shipping by your agent. Please note that once an order is collected or we have delivered to your shipping agent we cannot be held responsible for any ongoing delays, loss or damage.
More Detail Regarding Delivery Options
Our Standard Delivery for large items: 2 man service, your item(s) will be placed in a room of your choice as long as it is safe to do so. This covers all the mahogany items except the La Roque range. This service is excellent for most orders, even those that need some minimal assembly. Unwrapping, assembly and removal of packaging is not included in this service.
Our White Glove Delivery: 2 man service including unwrapping and assembly of your furniture in a room of your choice plus the removal of all packaging. This service is suitable for items such as 4 poster beds or wardrobes. These are still reasonably straight forward to assemble (see assembly instructions) but if you would rather this was done for you this service is the one for you. The costs vary depending on the complexity of the item – PLEASE ASK FOR A QUOTE.
Single Man Option: basic kerbside delivery single man to a ground floor room. Smaller items will often be delivered in this way.
Delivery – How It Works
Once your order is ready for despatch the delivery company will contact you direct to arrange a date and time slot. This can be either by text (preferred method), phone and or email. If you need to contact the delivery company please call us at AKD Furniture and we can supply the necessary contact details if required.
It is important you are home to receive and sign for the delivery as most items are not suitable for ‘leaving next door or back of the shed etc’ and you maybe charged for a failed delivery which was not the fault of the delivery company.
Delivery Times (in stock items only)
Normally delivery will be within 14 days but can be longer if for example delivery slots are not convenient or to remote postcodes. *Scotland – see note below.
We use a specialist delivery firm who will take your order direct from the warehouse to your premises – this does mean the delivery can take longer than the courier type service but we believe, from many years of experience, this is the best and safest way to make deliveries.
*Scotland: these deliveries are done by a specialist local delivery firm. We will first deliver to this firm for onward delivery to you and as such deliveries can take longer.
If you have any questions or queries please do not hesitate to contact us.