Mahogany Range (Excluding La Roque Range):
FREE all orders over £500.00 except Scotland*.
Orders under £500.00 – £29.00 per item plus Scotland* fee.
White Glove Service – £85.00 (see detail under Delivery Options).
All Other Ranges (Oak, Walnut, Urban Chic etc.)
FREE for ALL orders England / Wales mainland except Scotland*.
Please note: For these items it is a single man delivery only / aim to deliver within 10 working days / arrives in heavy duty packaging.
*SCOTLAND (extra delivery fee):
Postcodes: EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD >> Please ask prior to ordering*
Postcodes: AB, DD, IV 1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41, 49-5 >> Please ask prior to ordering*
* Discounts will apply for multiple items – please ask for details.
(NOTE: some sale items or ex stock items may have different delivery arrangements).
Delivery Area Covered
We cover mainland UK, England, *Scotland and Wales. We do not deliver to:- Isle of Man, Northern Ireland, Ireland, Channel Islands etc. However you are welcome to arrange your own collection from our warehouse or we will happily deliver to an address for onward shipping by your agent. Please note that once an order is collected or we have delivered to your shipping agent we cannot be held responsible for any ongoing delays, loss or damage.
Note: the below two options only applies to our main mahogany range, other ranges we currently offer single man delivery option only. See more details below under ‘Single Man Option’.
Our Standard Delivery: 2 man service, your item(s) will be placed in a room of your choice as long as it is safe to do so. This covers all the mahogany items except the La Roque range. This service is excellent for most orders, even those that need some minimal assembly. Unwrapping, assembly and removal of packaging is not included in this service.
Our White Glove Delivery: 2 man service including unwrapping and assembly of your furniture in a room of your choice plus the removal of all packaging. This service is suitable for items such as 4 poster beds or wardrobes. These are still reasonably straight forward to assemble (see assembly instructions) but if you would rather this was done for you this service is the one for you. The costs start at £85.00 – please ask for a quote.
Single Man Option: basic kerbside delivery single man to a ground floor room. The driver may assist to an upstairs room but can refuse. For heavy and bulky items the driver may require assistance from the customer. This service does not apply to our main mahogany range only to ranges Amelie; Atlas; Chadwick; Hampton; La Roque; Mayan; Mobel; Roadie Chic; Shiro; Rough Sawn, Urban Chic. The vast majority of items in these ranges are manageable by the single man delivery but please ask if you need clarification on the delivery options.
Delivery – How It Works
Once your order is ready for despatch the delivery company will contact you direct to arrange a date and time slot. This can be either by phone and or email. If you have supplied your mobile number you can also be contacted by text. If you need to contact the delivery company please call us at AKD Furniture and we can supply the necessary contact details if required.
It is important you are home to receive and sign for the delivery as most items are not suitable for ‘leaving next door or back of the shed etc’ and you maybe charged for a failed delivery which was not the fault of the delivery company.
Delivery Times (in stock items only)
Normally delivery will be within 14 days but can be longer if for example delivery slots are not convenient or to remote postcodes. *Scotland – see note below.
We use a specialist delivery firm who will take your order direct from the warehouse to your premises – this does mean the delivery can take longer than the courier type service but we believe, from many years of experience, this is the best and safest way to make deliveries.
*Scotland: these deliveries are done by a specialist local delivery firm. We will first deliver to this firm for onward delivery to you and as such deliveries can take longer.
If you have any questions or queries please do not hesitate to contact us.