AKD Furniture is an online business and working from home is not a problem. We can continue to take orders and operate all office functions as normal. However, to keep you informed below we have outlined the situation with regards existing orders, deliveries and so on.
MAHOGANY FURNITURE. Includes all orders that have an 18 week lead time.
This is progressing as normal. The COVID-19 situation has not impacted at all on lead times. Broadly all orders are on schedule and we expect no delays due to COVID-19.
DELIVERY TO YOU HOME
We have had some issues with this but the situation has now eased and we are able to return to two man deliveries whilst adhering to government guidelines.
ASSEMLY SERVICE UPDATE 18.06.20
We are pleased to say that we are now able to offer our full assembly and package removal service in most cases.*
*However there will be a limited number of cases where the situation is too difficult for this to happen. These will be discussed on a case by case basis.
Scotland Deliveries – tighter delivery restrictions maybe in force so different rules can apply. Those customers in this situation are being contacted to deal on an idividual basis.
For those who we cannot deliver to or do not wish a delivery we can contiune to store.
ALL OTHER FURNITURE RANGES. That includes White Painted, Oak, Walnut, Reclaimed, Acacia, Industrial & Chinese
In most cases delivery will be as normal, for larger items that require 2 men this may take a little longer. Please contact us if you need any further advise.
Best wishes & keep well,
Andy & Isobel